Front Desk Executive – ProFit Functional Fitness Centre – Full Job Description
Company: ProFit Functional Fitness Centre
Location: Bengaluru, Karnataka
Job Type: Full-time
Salary: Negotiable
Job Description
Calling our existing/potential clients.
Briefing them about our organization and services.
Setting up teleconference/meeting for our senior managers.
Maintaining a database of all clients.
Follow up by email or telephone as required.
Member Service:
- Greet/ bid farewell to every member, potential member and guest who visits the club
- Serve waiting members and guests as quickly as possible.
- Give a clear and friendly response to any questions asked
- Answer the telephone within three rings in the correct manner and give a clear and friendly response to all queries
- Always use names when speaking with members
- Provide quality member service through front desk and all aspects of the club
- Take ownership of any feedback/ complaints received by listening and responding according to the complaints policy
- Identify and exceed member needs
- Cashing up and reconciling daily takings at end of shift
- Stock control/check of retail products and merchandise
- Receiving and checking delivered goods
Desired Candidate Profile
- Excellent command in English.
- Good knowledge of MS Office specially Excel.
- Must have and organized way of working.
- Should be capable of communicating effectively over telephone.
Experience: 1-3 years experience
Location: Bangalore, Mangalore
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