Guest Relations Executive – IIMB Alumni Club – Full Job Description

Company: IIMB Alumni Club
Location: Bengaluru, Karnataka
Job Type: Fresher, Full-time
Salary: ₹25,000 – ₹30,000 a month

JOB TITLE: Customer Support Executive

Organization: IIMB Club at Taj West End, Bengaluru

Job Description: This individual is responsible for providing administrative support to Members and their guests, handling Front Desk for queries, reservations, and attending telephone calls.

Duties and Responsibilities:

• Assume receptionist duties; greet, meet, and accommodate guests to appropriate service.
• Assist staff with administrative & facilitate duties as per SOPs.
• Oversee database member management for quality service assurance.
• Handling queries & feedback of members & their guests.
• Maintain accurate daily accounting & records.
• Maintain front desk area & club facilities, keeping it clean and free from clutter.
• Maintain office and monitor inventory.
• Update Reports and office data.

REQUIRED QUALIFICATIONS:

• 10th plus 12th or equivalent, Airlines or Hotel Management.
• Freshers are also encouraged.
• Preferable Male Candidates

Skills & Personal Attributes:

• Be honest and trustworthy & demonstrate sound work ethics respectfully.
• Be flexible on working hours.
• Verbal and listening skills with Ability to speak the local language.
• Familiarity with Microsoft Office software (Word, Access, Excel, PowerPoint).
• Basic Typing skills.
• Proficiency in Computers.
• Knowledge of general office Equipment’s – Computer, Printer and Telephone system.

Contact number: +91 99016 60897

Job Types: Full-time, Fresher

Pay: ₹25,000.00 – ₹30,000.00 per month

Benefits: Food provided

Schedule: Evening shift, Morning shift, Rotational shift, Weekend availability

Education: Higher Secondary (12th Pass) (Preferred)

Experience:

• Microsoft Office: 1 year (Preferred)
• Total work: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Required)

Work Location: In person

Expected Start Date: 15/03/2025