Company: Professional Hospitality & Support Services
Location: Kochi, Kerala
Job Type: Permanent, Fresher, Full-time
Salary: From ₹15,000 a month
Job Title: Front Office Executive / Receptionist / Customer Care Executive
We are seeking a presentable, well-groomed, and professional Front Office Executive / Receptionist / Customer Care Executive to be the first point of contact for our hospitality office in Ernakulam.
The ideal candidate should have excellent communication skills, a welcoming personality, and a strong command of MS Office tools to efficiently manage front desk operations.
Location: Ernakulam, Kerala
Employment Type: Full-Time
Gender Preference: Female Candidates Only
Age Criteria: Above 30 Years
Key Responsibilities:
- Greet and assist visitors, guests, and clients with a warm and professional demeanor.
- Handle incoming calls, emails, and customer inquiries efficiently.
- Manage front desk activities, including maintaining records, scheduling appointments, and coordinating meetings.
- Ensure a clean, organized, and welcoming reception area.
- Maintain an updated database of customer details and office documentation.
- Assist in administrative tasks and provide support to different departments as required.
- Coordinate with internal teams to ensure smooth daily operations.
- Handle basic billing, invoicing, and documentation using MS Office tools.
- Uphold the company’s professional image and service standards at all times.
Requirements:
- Education: Graduate degree preferred. Diploma (Preferred)
- Experience: Minimum of 1-2 years in a similar role (front office, receptionist, or customer care). Front Office: 1 year (Required)
- Skills: Strong communication skills (English & Malayalam). Language: English (Required)
- Proficiency in MS Office (Word, Excel, Outlook, and PowerPoint).
- Excellent organizational and multitasking abilities.
- A customer-friendly attitude with a polite and approachable nature.
- Ability to handle queries and resolve customer concerns effectively.
- Appearance: Well-groomed and professional attire required.
Preferred Location: Candidates should be based in Ernakulam.
Benefits:
- Competitive salary based on experience. Pay: From ₹15,000.00 per month
- Cell phone reimbursement
- Health insurance
- A professional and pleasant working environment.
- Growth opportunities within the organization.
Job Types: Full-time, Permanent, Fresher
Schedule: Day shift
Fixed shift
Morning shift
Ability to commute/relocate:
- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person
Expected Start Date: 26/03/2025