Admin Executive – Accent Techno Soft (ATS) – Full Job Description

Company: Accent Techno Soft (ATS)
Location: Gandhipuram, Coimbatore, Tamil Nadu
Job Type: Fresher, Full-time
Salary: From ₹10,000 a month

Job Description: Front Desk Officer

Responsibilities:

• Greeting Visitors: The Front Desk Officer is responsible for welcoming and greeting visitors, clients, and employees as they enter the premises. This includes providing a warm and friendly reception and directing them to the appropriate person or department.
• Answering and Managing Calls: Handling incoming telephone calls, routing them to the relevant individuals, taking messages, and addressing general inquiries are key responsibilities of the Front Desk Officer.
• Managing Inquiries: Responding to general inquiries from visitors and callers regarding the company’s services, products, or other relevant information.
• Scheduling Appointments: Coordinating and scheduling appointments for clients and visitors, ensuring efficient use of time for both parties.
• Handling Mail and Packages: Receiving, sorting, and distributing incoming mail, packages, and deliveries to the appropriate recipients within the organization.
• Maintaining Front Office Area: Keeping the front office area clean, organized, and presentable at all times, creating a welcoming environment for visitors.
• Administrative Support: Assisting with various administrative tasks, such as data entry, filing, and document preparation, as needed by other departments.
• Monitoring Access: Maintaining security and access control by ensuring that only authorized personnel enter restricted areas and issuing visitor badges as required.
• Coordinating Meetings: Assisting in organizing meetings by booking conference rooms, arranging refreshments, and managing audio-visual equipment, when applicable.

Skills and Qualifications:

• Excellent Communication: Strong verbal and written communication skills are essential to interact with visitors, clients, and employees effectively.
• Customer Service Orientation: A friendly and customer-centric approach is important for providing exceptional service to all individuals contacting or visiting the front desk.
• Organizational Skills: The ability to multitask, prioritize, and handle various administrative duties efficiently is crucial for this role.
• Professionalism: Front Desk Officers should present a professional and polished image while adhering to company policies and maintaining confidentiality.
• Technology Proficiency: Familiarity with basic office software, such as email, word processing, and spreadsheet applications, is typically required.
• Problem-Solving Skills: The ability to handle unexpected situations calmly and find solutions to various challenges that may arise at the front desk.
• Adaptability: Being flexible and adaptable to different situations and working with diverse individuals is important in this dynamic role.

Job Types: Full-time, Fresher
Pay: From ₹10,000.00 per month
Benefits: Cell phone reimbursement, Health insurance
Schedule: Day shift
Supplemental Pay: Performance bonus
Work Location: In person