Front Office Executive – Holiday Residency – Full Job Description

Company: Holiday Residency
Location: Saravanampatti, Coimbatore, Tamil Nadu
Job Type: Full-time
Salary: ₹14,000 – ₹16,000 a month

Immediate Job Opening – Front Office Executive (Hotel Industry Experience) !!!

Position Overview: We are seeking a Front Office Associate with Star Hotel experience to join our team at The Zen Park, located in Jothipuram, Periyanaickenpalayam, Tamil Nadu. The ideal candidate will ensure efficient Front Office operations, deliver exceptional guest services, and maintain a calm, professional environment at all times.

Key Responsibilities:

• Greet and assist VIP guests, ensuring their arrival and departure are seamless.
• Supervise and manage duty rosters for Front Office Attendants, Concierge, Bell Counter, Guest Relations, and Business Centre staff.
• Monitor the cleanliness and appearance of the lobby and public areas.
• Verify guest registration details and assist in sending messages or faxes.
• Handle guest inquiries, complaints, and room lock issues.
• Manage high-occupancy periods by coordinating walk-in guests and releasing no-show room blocks.
• Prepare for VIP arrivals, escort guests to rooms, and ensure a smooth experience.
• Operate the Front Office computer system and assist staff during busy periods.
• Approve allowances, rebates, and late departure charges as needed.
• Maintain hotel policies on credit, lost and found, and guest property.
• Promote good public relations and staff motivation.
• Liaise with department managers to ensure efficient Front Office operations.

Prerequisites:

• Gender Requirement: Female candidates with a hotel background are preferred.
• Strong communication skills in English (additional languages are an advantage).
• Excellent personality and charm to represent the hotel professionally.
• Graduate degree/diploma in hotel or restaurant management or a related field.

Experience:

• Minimum 1-2 years in a similar role of Front Office experience.
• Proficiency in Hotel Management software and basic computer skills.

Salary: Up to ₹15,000 per month

Office Timing: Rotational shifts

Employee Benefits:

• Food provided
• Health insurance
• Paid sick time
• Yearly Bonus
• Accommodation

Job Location: The Zen Park, 644-4, Jothipuram, Periyanaickenpalayam, Tamil Nadu 641020

Interview Venue – Corporate Office: Holiday Residency, 346, Thudiyalur Rd, Saravanampatti, Coimbatore, Tamil Nadu 641035

Interested Candidates, Please drop your CV to the email [email protected]
Contact Person: Mr. Dhamodhran
Phone: +91 [9514440120]

If you have the experience to thrive in this role, we look forward to welcoming you to our team!

Job Type: Full-time

Pay: ₹14,000.00 – ₹16,000.00 per month

Benefits:

• Food provided
• Health insurance
• Provident Fund

Schedule: Rotational shift

Supplemental Pay: Yearly bonus

Application Question(s):

• Can you able to join immediately ?
• What is your current salary ?

Experience:

• Front desk in Hotel industry: 1 year (Required)

Work Location: In person