Tele Calling Executive – IP SUPERSHOPPEE PRIVATE LIMITED – Full Job Description

Company: IP SUPERSHOPPEE PRIVATE LIMITED
Location: Aurangabad, Maharashtra
Job Type: Permanent
Salary: ₹15,000 – ₹40,000 a month

Job Title: Telecaller Executive

Company: IP SUPERSHOPPEE PRIVATE LIMITED

Job Summary: We are looking for enthusiastic and motivated Telecaller Executives to join our team. As a Telecaller Executive, you will be responsible for handling both inbound and outbound calls. You will reach out to potential customers, respond to inquiries and promote our services/products. This role offers great opportunities to enhance communication skills and contribute to the growth of the company.

Salary: ₹15,000 – ₹40,000 per month (based on experience)

Number of Vacancies: 200

Key Responsibilities:

• Outbound Calls: Make outbound calls to potential customers to promote and sell our products/services.
• Inbound Calls: Handle inbound calls, addressing customer inquiries, providing information and offering solutions to customer concerns.
• Lead Generation: Generate leads and set appointments for the sales team through both inbound and outbound calls.
• Customer Support: Provide excellent customer service, address inquiries, resolve issues and follow up on customer concerns.
• Database Management: Update customer records and manage call lists effectively.
• Sales Conversion: Meet or exceed sales targets and KPIs set by the company.
• Market Research: Gather feedback from customers to improve service offerings and customer satisfaction.
• Maintain Call Records: Accurately document all calls and interactions in the system.

Requirements:

• Previous experience in telecalling, customer service or sales is a plus
• Strong verbal communication skills in Hindi, English, etc.
• Ability to handle a large number of inbound and outbound calls per day.
• Good negotiation skills and the ability to convert leads into sales.
• Self-motivated, target-oriented, and able to work independently.
• Basic computer knowledge and experience using CRM software (preferred).
• High school diploma or equivalent. Graduation is a plus.

Preferred Skills:

• Experience in outbound sales, lead generation, or telemarketing is an advantage.
• Strong interpersonal skills and the ability to work in a fast-paced environment.
• Positive attitude and ability to handle rejection professionally.

Why Work With Us:

• Competitive salary and performance-based incentives.
• Opportunities for career growth and development.
• Dynamic and supportive work environment.
• Regular training and workshops to enhance professional skills.
• Flexible working hours and the possibility of remote work.

How to Apply:

Interested candidates can send their resume and portfolio to:

Email: [email protected], [email protected]
Contact Number: +91 7219525259, 9028995972

Company Address: T18, Software Technology Park India (STPI), Naregaon Road, Opp. Garware Stadium, Chh. Sambhajinagar, 431006

Job Type: Permanent

Pay: ₹15,000.00 – ₹40,000.00 per month

Benefits: Provident Fund

Language: Hindi (Preferred) English (Preferred)

Work Location: In person