Customer Support Executive (CSE) – ISUREMEDIA PVT. LTD. – Full Job Description
Company: ISUREMEDIA PVT. LTD.
Location: India
Job Type: Full-time
Salary: Negotiable
Job Description
Isuremedia, a premier website development and digital marketing agency with over 8 years of experience, specialised in marketing automation, is seeking a motivated Software Support Executive.
We need someone with exceptional English communication skills and a strong IT background. You should be able to engage with international clients via Zoom calls (UK/US/AUS).
Responsibilities:
- Provide excellent customer support and marketing automation support to clients.
- Implementing automation workflows to streamline processes and improve efficiency.
- Managing and organizing calendars to optimize scheduling and time management.
- Creating and designing landing pages, forms, and surveys to enhance user engagement and data collection.
- Operating and managing task management platforms like ClickUp, Asana, and Monday.com for effective project tracking and team collaboration.
- Proficiently utilizing various application software and tools to support business operations and improve productivity.
Requirements:
- Excellent English language proficiency, both written and verbal.
- Graduates in any field.
- Freshers and 1 year experience can apply.
- Strong tech-savvy background with the ability to navigate digital tools and software applications efficiently.
- Willingness to engage in Zoom calls with clients across different time zones (UK/US/AUS)
Job Type: Full-time
Pay: ₹120,000.00 – ₹240,000.00 per year
Benefits:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Rotational shift
- UK shift
- US shift
Work Location: Remote