Customer Service Representative – Chiron Technologies – Full Job Description
Company: Chiron Technologies
Location: India
Job Type: Full-time
Salary: ₹15,000 – ₹18,000 a month
Customer Service Representative (US Voice Process)
Hiring: Customer Service Representative
Location: Work From Home
Shift: Night Shift (6:00 PM – 4:00 AM IST)
Salary: ₹15,000 – ₹18,000 per month
Experience Required: Minimum 1 year in US Voice Process
Education: HSC / Undergraduate / Graduate
Joining: Immediate
Role & Responsibilities:
- Handle inbound/outbound calls and resolve customer queries effectively.
- Maintain a calm, polite, and professional tone under pressure.
- Ensure customer satisfaction and manage complaints with integrity and empathy.
- Accurately document call details and follow company procedures.
- Demonstrate enthusiasm and a commitment to excellent customer service.
Candidate Requirements:
- Mandatory: Experience in US Voice Process.
- Excellent verbal communication skills in English.
- Strong listening skills and ability to remain composed under stress.
- A proactive and customer-centric attitude.
Why Join Chiron Industries?
- Be part of a dynamic, fast-growing startup making a real impact.
- Work remotely with a global team of professionals.
- Explore growth opportunities and cross-functional learning.
- Flexible, inclusive, and innovation-driven culture.
Technical Requirements:
- A reliable laptop/desktop (no Chromebooks/Linux OS).
- Minimum 20 Mbps wired internet connection.
- Wired headset with clear audio quality.
- Quiet, distraction-free workspace.
- Stable power supply and internet connectivity.
Job Type: Full-time
Pay: ₹15,000.00 – ₹18,000.00 per month
Benefits: Work from home
Schedule: Monday to Friday Night shift
Experience: US Voice process: 1 year (Required)
Work Location: Remote