Customer Service Representative – Career Crox – Full Job Description
Company: Career Crox
Location: Noida, Uttar Pradesh
Job Type: Permanent, Full-time
Salary: Up to ₹33,000 a month
Job Title: Customer Support Representative / Non – Sales
Location: Sector-60, NOIDA
Experience: 1 year of experience in a calling process ( Sales / CSA )
Benefits:
- Both-side cab facility provided.
- Food Provided.
Responsibilities:
- Handle inbound calls and provide product support for Samsung users.
- Resolve customer issues and escalate complex problems as needed.
- Update customer records and maintain accurate interaction logs.
- Stay informed on Samsung products to provide accurate information.
- Promote relevant products and services when appropriate.
- Maintain high-quality standards for customer interactions.
Skills:
- Excellent communication skills.
- Strong problem-solving abilities.
- Previous experience in customer service/calling process is a plus.
Job Types: Full-time, Permanent
Pay: Up to ₹33,000.00 per month
Benefits:
- Commuter assistance
- Food provided
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Provident Fund
Schedule: Day shift
Monday to Friday
Supplemental Pay:
- Commission pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
Work Location: In person