Customer Support Executive (CSE) – Career Crox – Full Job Description

🗓 Posted on: April 4, 2025 | 📁 Category: BPO | 📍 Location: India

Company: Career Crox
Location: Noida, Uttar Pradesh
Job Type: Permanent, Full-time
Salary: Up to ₹30,000 a month

Job Title: Customer Support Executive (NON-SALES)

Location: Sector 60, Noida

Experience Required: Minimum 1 year of experience in calling

Qualifications: Graduate only

Skills Required:

  • Absolute fluency in English: (spoken and written)
  • Strong communication and interpersonal skills
  • Ability to handle customer queries and provide solutions effectively

Job Responsibilities:

  • Handle inbound and outbound customer calls
  • Provide support to customers across multiple processes
  • Address customer queries and resolve issues efficiently
  • Maintain customer records and provide updates when necessary
  • Ensure smooth communication between the company and customers
  • No specific targets

Job Types: Full-time, Permanent

Pay: Up to ₹30,000.00 per month

Benefits:

  • Flexible schedule
  • Health insurance
  • Leave encashment
  • Life insurance
  • Paid time off
  • Provident Fund

Schedule:

  • Day shift
  • Fixed shift
  • Monday to Friday
  • Morning shift

Supplemental Pay:

  • Commission pay
  • Performance bonus
  • Yearly bonus

Application Question(s):

  • What’s your current In-hand salary ?
  • How much do you rate your English Communication Skill out of 10 ?

Education: Bachelor’s (Preferred)

Experience: in Customer or sales or Similar: 1 year (Preferred)

Language: Fluent English (Preferred)

Location: Noida, Uttar Pradesh (Preferred)

Work Location: In person

Speak with the employer +91 7836095291