Technical Customer Support (TROUBLESHOOTING ) – 10x Growth Accelerator – Full Job Description

Company: 10x Growth Accelerator
Location: Gurugram, Haryana
Job Type: Full-time
Salary: ₹45,000 – ₹52,000 a month

Technical Customer Support

Work Mode: Work from Office

Nature of Account: International

Headcount: 40 openings

Interview mode: HR Round > Ops Round > Client Round

Skillset: Tech knowledge; Tech Background

Qualification: Graduate and Undergraduate both can apply

Experience required: At least 6 months of experience from Tech Background

Language Proficiency: Excellent Communication skills are required

Salary: 6.5LPA – 7LPA

Shift: Rotational shifts

Working Days: 5 Days Working with 2 days rotational week offs

Location: Gurgaon

Roles and Responsibility:

• Customer assistance and issue resolution
• Document customer interactions
• End-to-End resolution

Perks & Benefits: Both side cabs

Interview Mode: Virtual and Face to Face

DOJ: 18-Mar-25

If you meet the eligibility criteria and are interested in this opportunity, apply now to join our dynamic team!

Job Type: Full-time

Pay: ₹45,000.00 – ₹52,000.00 per month

Benefits:

• Health insurance
• Paid time off
• Provident Fund

Shift: Rotational shift

Ability to commute/relocate: Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required)

Education: Bachelor’s (Required)

Experience:

• Software troubleshooting: 1 year (Required)
• Customer support: 1 year (Preferred)

Language: English (Required)

Work Location: In person