Quality Analyst Chat Process Hyderabad Gaming Process – Smart Servicez – Full Job Description

Company: Smart Servicez
Location: Hyderabad, Telangana
Job Type: Full-time
Salary: Up to ₹7,00,000 a year

Date Of Posting: 8th July 2024

Company Name: BPO Client in Hyderabad

Domain: Operations

Location: Hyderabad

Eligibility: Graduate with 3+ yrs of work experience after graduation and atleast 1 year as a Quality Analyst in a Chat Process

RESPONSIBILITIES:

• Support a team of Tech Support Execs providing Voice based Support for Internet Connectivity Issues
• Manage Internal / External SLA’s
• People Management
• Performance Management
• Handling Clients n Escalations
• Should be open to work in NIGHT Shifts / Work from Office

Package (CTC offered): upto 7 lpa

Email ID: [email protected]

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