Customer Support Associate – Fix Health – Full Job Description
Company: Fix Health
Location: India
Job Type: Full-time
Salary: ₹10,000 – ₹12,000 a month
Support Specialist – Fix Health (previously YourPhysio)
Location: Nagpur | Timing: Flexible – Morning- 7am-11:30am and Evening- 4pm-8:30pm
Salary: ₹12,000/month
About Fix Health
Fix Health is revolutionizing healthcare consultations with seamless support and accessibility. Join us in making a difference!
Role Overview
We seek a Support Specialist to assist customers during consultations, ensuring a smooth and hassle-free experience. If you have 1+ years of customer service experience, strong communication skills, and a problem-solving mindset, we’d love to hear from you!
Key Responsibilities
- Provide real-time support to customers during consultations.
- Address queries and resolve concerns promptly.
- Assist clients in understanding services, scheduling, and procedures.
- Collaborate with technical teams for issue resolution.
- Maintain accurate client records using CRM software.
- Engage in pre-sales activities for international markets.
- Continuously enhance customer support processes.
What We’re Looking For
- 1+ years of experience in customer service or a related role.
- Strong problem-solving and communication skills.
- Ability to work in a team-oriented environment.
- Attention to detail and multitasking ability.
Be a part of our mission to transform healthcare accessibility. Apply now and grow with Fix Health!
Job Type: Full-time
Pay: ₹10,000.00 – ₹12,000.00 per month
Application Question(s):
- Do you have own Laptop?
- Can you join us immediately?
Work Location: Remote