Customer Service Associate (US Voice Process) – job post – JindalX – Full Job Description
Company: JindalX
Location: Moti Nagar, Delhi, Delhi
Job Type: Full-time
Salary: Full-time
Category: Operations
Job Location: New Delhi (Moti Nagar)
Experience: 0-3 years
No. Of Opening: 25
Job Type: Full Time
Education: Under Graduate/ Any Graduate
Job Description:
Skills Required:
- Graduate with min of 1 years of experience in IB Customer Service Voice.
- Experience in E-commerce customer support.
- Outstanding English communication and interpersonal skills – written & verbal.
- Proven experience working under strict deadlines and the ability to work quickly and accurately in a fast-paced environment.
- Build regular communication with customer; questions, day to day problems, and oversee deliverables for quality and guideline compliance.
- Responsible for delivering project KPI’s.
Requirement:
- 5 days with rotational off
- 24*7 rotational shifts
- Shift Hours – 9 hour and 7.5 hours production
Desired Candidate:
Skills Required:
- Graduate with min of 1 years of experience in IB Customer Service Voice.
- Experience in E-commerce customer support.
- Outstanding English communication and interpersonal skills – written & verbal.
- Proven experience working under strict deadlines and the ability to work quickly and accurately in a fast-paced environment.
- Build regular communication with customer; questions, day to day problems, and oversee deliverables for quality and guideline compliance.
- Responsible for delivering project KPI’s.
Requirement:
- 5 days with rotational off
- 24*7 rotational shifts
- Shift Hours – 9 hour and 7.5 hours production
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