Customer Support Associate – job post – ShatterFix Business Services Pvt Ltd – Full Job Description

Company: ShatterFix Business Services Pvt Ltd
Location: Gurugram, Haryana
Job Type: Full-time
Salary: ₹18,000 – ₹28,000 a month

We are looking for a dedicated and highly motivated person for our company ShatterFix Business Services Pvt Ltd.

ShatterFix (www.shatterfix.com) deals with the repair of smartphones and tablets (20+ Brands 1000+ Models) for customers across India.

Tasks include:

• Handling entire customer support (Phone calls and emails)
• Ensuring proper operational processes are followed
• Taking care of stock procurement etc

Candidate should be exceptionally good in speaking and writing English, should possess good computer knowledge, and above all an art to handle a customer in adverse scenarios with the presence of mind.

It would be a great opportunity for someone who is eager to learn in a startup environment and lead from the front.

Job Type: Full-time

Pay: ₹18,000.00 – ₹28,000.00 per month

Benefits:

• Work from home

Schedule: Morning shift

Ability to commute/relocate:

• Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Have you provided customer support in a mobile repair related industry before?

Experience:

• Customer support: 1 year (Preferred)

Language:

• English (Required)

Work Location: In person