Customer Care Representative – job post – Germanium Technologies Limited – Full Job Description

Company: Germanium Technologies Limited
Location: Noida Sector 16, Noida, Uttar Pradesh
Job Type: Full-time
Salary: Up to ₹14,000 a month

Customer Service Executive (Electricity Complaints & Billing) – BSES

BSES (BSES Rajdhani Power Limited & BSES Yamuna Power Limited) is a major electricity distribution company in Delhi.

Handle customer queries related to electricity supply, billing, and service requests.

Key Responsibilities:

• Address customer complaints regarding power outages, billing errors, and meter issues.
• Process new electricity connection requests.
• Coordinate with field teams for service restoration and complaint resolution.
• Maintain records of complaints and resolutions

Job Type: Full-time
Pay: Up to ₹14,000.00 per month
Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift
• Morning shift
• Night shift
• Rotational shift

Language:

• Hindi (Required)
• English (Required)

Work Location: In person

Application Deadline: 05/04/2025