Customer Support Executive (CSE) – job post – Sarovar Infotech Pvt Ltd – Full Job Description

Company: Sarovar Infotech Pvt Ltd
Location: JP Nagar, Bengaluru, Karnataka
Job Type: Full-time
Salary: Full-time

Customer Support Executive at Sarovar Infotech Pvt Ltd

The Customer Support Executive plays a pivotal role in ensuring the smooth operation of the office while managing customer relations. This dual-role individual is responsible for handling administrative tasks, supporting management, facilitating communication across departments, and coordinating with customers to build strong relationships. From organizing meetings and managing schedules to customer outreach and data processing, this role is integral to the success of the organization.

Key Responsibilities

• Serve as the primary point of contact for customers, addressing inquiries and resolving issues promptly.
• Make calls to prospects and existing customers to introduce services or products and provide support.
• Schedule and coordinate client meetings, ensuring follow-ups and timely communication.
• Maintain detailed customer records and track interactions to enhance customer satisfaction.

Candidates must have 1-2 years of experience but not more than 2 years.

Job Type: Full-time

Benefits:

• Paid sick time

Schedule: Day shift

Ability to commute/relocate: JP Nagar, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)

Language:

• English (Preferred)
• Kannada (Preferred)

Work Location: In person