Customer Care Executive – job post – 10xgrowthaccelerator – Full Job Description

Company: 10xgrowthaccelerator
Location: Noida, Uttar Pradesh
Job Type: Full-time
Salary: ₹14,000 – ₹19,000 a month

Job Title: Customer Support Executive (Blended Process – Chat 80% and Call 20%)

IMPORTANT Note to Candidates: Answering the interview call is essential. If you can’t commit, please don’t apply. You will receive a brief interview call within 3-5 days, so please stay alert. If selected, you must attend a WALK-IN interview in Noida Sector 62. Apply only if you’re nearby and can attend. Proficient or Excellent English & Confidence Required. Work Mode: Work From Office The budget is non-negotiable. Apply only if it aligns with your expectations.

MAXIMUM BUDGET (Non-Negotiable): ₹18,000 CTC to ₹23,000 CTC

Position Type: Full-Time

Roles and Responsibilities:

• Manage customer inquiries and issues through both chat (80%) and voice support (20%).
• Provide outstanding customer service to ensure customer satisfaction and effectively resolve concerns.
• Maintain a professional and courteous communication style in both English and Hindi.
• Accurately record customer interactions and escalate complex issues when necessary.
• Adapt to various customer interactions and handle them efficiently in a fast-paced environment.

Requirements:

• Skills: Strong communication skills in English and Hindi, clear speaking voice, and ability to pass Versant-4 or an equivalent assessment.
• Qualification: Graduation in any discipline.
• Experience: Open to freshers and experienced candidates.
• Versant Score: A score of 5 on the Versant test is required.

Additional Information:

• Work Location: Noida Sector – 62
• Job Type: Full-time
• Pay: ₹18,000.00 – ₹23,000.00 per month
• Job Type: Full-time
• Pay: ₹14,000.00 – ₹19,000.00 per month
• Benefits: Health insurance, Provident Fund
• Schedule: Day shift
• Supplemental Pay: Performance bonus
• Ability to commute/relocate: Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)
• Education: Bachelor’s (Required)
• Language: Hindi (Preferred), English (Required)
• Location: Noida, Uttar Pradesh (Required)
• Work Location: In person

Speak with the employer +91 8917397886