Customer Care Executive – job post – Liberty Hospitality Private Limited – Full Job Description

Company: Liberty Hospitality Private Limited
Location: Okhla, Delhi, Delhi
Job Type: Full-time
Salary: Negotiable

Key Responsibilities:

• Respond promptly and courteously to customer inquiries via phone, email, or chat.
• Listen attentively to customer concerns, understand their travel needs, and provide appropriate solutions.
• Assist customers with booking flights, hotels, car rentals, and other travel arrangements.
• Offer recommendations, travel tips, and guidance to enhance the customer’s travel experience.
• Follow up with customers to ensure that their concerns have been resolved to their satisfaction.
• Effectively communicate travel details, policies, and procedures to customers.
• Communicate customer feedback, suggestions, and concerns to improve service quality and customer satisfaction.

Job Type: Full-time

Pay: ₹15,000.00 – ₹25,000.00 per month

Benefits:

• Cell phone reimbursement

Schedule:

• Day shift

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person

Speak with the employer: +91 9220128399