Customer Care Executive – job post – Kayakalp Healthcare LLP – Full Job Description

Company: Kayakalp Healthcare LLP
Location: Greater Faridabad, Faridabad, Haryana
Job Type: Full-time
Salary: Negotiable

Freshers can apply.

Responsibilities:

• Manage incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Shift Timings: Rotational Shift (9-5:30pm)

Job Type: Full-time

Pay: ₹12,000.00 – ₹24,000.00 per month

Benefits:

• Provident Fund
• Yearly bonus

Schedule: Rotational shift

Application Question(s): Are you comfortable with Sec 17 faridabad location?

Work Location: In person

Application Deadline: 03/05/2025

Expected Start Date: 10/05/2025