Customer Care Executive (CCE) – job post – kayakalp Global – Full Job Description
Company: kayakalp Global
Location: Faridabad, Haryana
Job Type: Permanent, Full-time
Salary: ₹12,000 – ₹23,000 a month
Job Description:
- Manage incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
Job Types: Full-time, Permanent
Pay: ₹12,000.00 – ₹23,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Provident Fund
Schedule:
- Day shift
- Night shift
Supplemental Pay:
- Yearly bonus
Application Question(s):
- Are you comfortable with Sec 17 Faridabad?
Work Location: In person
Application Deadline: 06/04/2025
Expected Start Date: 06/04/2025