Customer Care Executive – INSTITUTE OF MANAGEMENT & TECHNICAL STUDIES EDU. PVT. LTD – Full Job Description

Company: INSTITUTE OF MANAGEMENT & TECHNICAL STUDIES EDU. PVT. LTD
Location: Noida Sector 16, Noida, Uttar Pradesh
Job Type: Fresher, Full-time
Salary: ₹18,000.00 – ₹23,895.01 a month

Job Description

Candidate Requirements:

• Must handle calls politely and maintain an authentic tone.
• Identify students’ needs, address concerns, and provide effective solutions.
• Capable of handling a high volume of calls while working under pressure.
• Effectively communicate information with a customer-centric and professional approach.
• Maintain strong customer relationships.
• Record and update student interactions in a spreadsheet and database.
• Possess excellent communication and listening skills with a strong command of English.
• Demonstrate multitasking abilities, time management, and a results-driven mindset.
• Achieve personal targets while contributing to team goals.

Job Types: Full-time, Fresher

Pay: ₹18,000.00 – ₹23,895.01 per month

Benefits:

• Leave encashment
• Paid sick time

Schedule: Morning shift

Supplemental Pay:

• Overtime pay
• Performance bonus
• Quarterly bonus
• Yearly bonus

Education: Bachelor’s (Required)

Language: English (Required)

Location: Noida Sector 16, Noida, Uttar Pradesh (Required)

Work Location: In person

Speak with the employer +91 7678153056