Customer Care Executive – job post – CO – Full Job Description

Company: CO
Location: Udipi, Karnataka
Job Type: Full-time
Salary: ₹10,000 – ₹15,000 a month

Job Duties:

• Answer incoming customer inquiries on phone, chat, email and whatsapp.
• Record customer information within our customer service database.
• Engage with clients in a friendly and professional manner while actively listening to their concerns.
• Offer support and solutions to customers in accordance with the company’s customer service policies.
• Assisting customers with product/service information and troubleshooting.
• Resolving customer complaints and issues in a timely and professional manner.

Qualifications:

• Strong communication and interpersonal skills.
• Customer-oriented mindset with a passion for helping others.
• Problem-solving abilities and a willingness to learn.
• Excellent time management and organizational skills.
• Previous customer service experience is a plus.

Job Type: Full-time

Pay: ₹10,000.00 – ₹15,000.00 per month

Benefits:

• Paid time off

Schedule: Day shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Education: Secondary(10th Pass) (Preferred)

Experience: total work: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Required)
• Kannada (Preferred)
• Malyalam (Preferred)

Work Location: In person

Speak with the employer +91 8618027450