Customer Care Executive – job post – Hanaeni Services Private Limited – Full Job Description
Company: Hanaeni Services Private Limited
Location: Bengaluru, Karnataka
Job Type: Full-time
Salary: Negotiable
Competencies:
- IMMEDIATE JOINERS ONLY
- You have 1 to 2 years’ experience in customer support for US/UK based processes.
- Strong computer skills using Microsoft Office programs.
- Able to retain and apply new knowledge, policies, and account updates.
- Be prepared to work in shifts, including nights, weekends, and holidays, as tire breakdowns can happen at any time. Be flexible with shift schedules and adapt to changing situations. Able to work on holidays and mandatory overtime when required.
- Able to work effectively in a fast-paced environment.
- Compassionately handle distressed callers and remain patient under pressure.
- Basic understanding of tire-related issues, spare tire usage, and common roadside emergencies is a plus.
- Clear and effective communication, both verbally and in writing.
- Ability to think on your feet and provide practical solutions.
- Familiarity with help desk software and databases.
- Collaborate effectively with colleagues to ensure seamless service delivery.
Job Type: Full-time
Pay: ₹20,000.00 – ₹55,000.00 per month
Benefits:
- Food provided
- Health insurance
- Provident Fund
Schedule: Rotational shift
Application Question(s):
- Are you an immediate joiner?
- Fill the below details:
ctc:
ectc:
Your current location in Bangalore with area?:
Comfortable with rotational shift?
Experience:
- International voice process: 2 years (Preferred)
Work Location: In person