Customer Care Executive – job post – Happyeasygo Group – Full Job Description

Company: Happyeasygo Group
Location: Gurugram, Haryana
Job Type: Full-time
Salary: Negotiable

Gurugram [email protected] Posted: 13 Jun, 2018

Key Responsibilities:

• Answering incoming customer phone calls and take appropriate action for each call.
• Maintaining record of Customer’s information.
• Maintain Quality Standards.
• Should have proactive approach and can think out of the box to help customers.
• Handling Emails, if required.
• Making outbound calls for failed transaction or sales conversion.

Required Skills & Experience:

• Minimum 6 months of calling experience, inbound customer service.
• Graduate in any stream.
• Good Communication (Verbal & Written both) Skills.
• Computer literate.

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