Customer Care Executive-TPA Coordinator-Bangalore & Noida – MEDI ASSIST INSURANCE TPA PRIVATE LIMITED – Full Job Description
Company: MEDI ASSIST INSURANCE TPA PRIVATE LIMITED
Location: Bengaluru, Karnataka
Job Type: Permanent, Full-time
Salary: ₹3,00,000 – ₹4,00,000 a year
Job Description
- Receive and check claim documents for completeness and advice employees regarding pending documents, if any.
- Track and control documents to ensure TAT of claims/cards as per SLA.
- Feedback from Insurers and Corporates.
- Additional revenue opportunities from existing Corporates.
Non Voice Coordinator
- Respond to queries from the employees of the corporate through e-mails.
- Maintain weekly reports on claims and queries and the TAT of the same
- Escalate issues as per the escalation matrix.
- To attend to any other assignments assigned to you from time to time.
Voice Coordinator
- Respond to queries from the employees of the corporate over Phone
- Maintain weekly reports on claims and queries and the TAT of the same
- Escalate issues as per the escalation matrix.
- To attend to any other assignments assigned to you from time to time.
Work from office only
Please share your resumes to WhatsApp no: 9632777628 or email to [email protected]
Job Types: Full-time, Permanent
Pay: ₹300,000.00 – ₹400,000.00 per year
Benefits:
- Cell phone reimbursement
- Provident Fund
Schedule: Day shift
Work Location: In person