Customer Care Executive – Venture Quest – Full Job Description

🗓 Posted on: April 3, 2025 | 📁 Category: BPO | 📍 Location: Mohali district, Punjab

Company: Venture Quest
Location: Mohali district, Punjab
Job Type: Permanent, Fresher, Full-time
Salary: ₹18,000 – ₹38,000 a month

International Blended Process

Serve as a point of contact between customer & company

  • Identify, investigate, and resolve recurring customer issues
  • Ensure customer satisfaction with solutions & positive experience
  • Escalate unresolved queries to senior

Contact HR Anjali@7060788176

Job Types: Full-time, Permanent, Fresher
Pay: ₹18,000.00 – ₹38,000.00 per month
Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Internet reimbursement
  • Leave encashment
  • Life insurance
  • Paid sick time
  • Provident Fund

Schedule:

  • Day shift
  • Evening shift
  • Morning shift
  • Night shift
  • Rotational shift
  • US shift

Supplemental Pay:

  • Commission pay
  • Overtime pay
  • Performance bonus
  • Shift allowance
  • Yearly bonus

Ability to commute/relocate: Mohali district, Punjab: Reliably commute or planning to relocate before starting work (Required)

Education: Higher Secondary(12th Pass) (Required)

Language:

  • English (Required)
  • Hindi (Preferred)

Shift availability:

  • Day Shift (Preferred)
  • Night Shift (Required)
  • Overnight Shift (Preferred)

Work Location: On the road