Customer Support Associate – Career Crox – Full Job Description

🗓 Posted on: April 8, 2025 | 📁 Category: BPO | 📍 Location: India

Company: Career Crox
Location: Gurugram, Haryana
Job Type: Permanent, Fresher, Full-time
Salary: ₹20,000 – ₹30,000 a month

Job Title: Customer Support Executive – Domestic

Location: Gurgaon, Sector 18, Haryana

Key Responsibilities:

  • Make outbound calls to leads, encouraging them to attend free Walk-in seminars.
  • Achieve call and conversion targets.
  • Provide excellent customer service and follow up with potential students.

Working Hours: 5 Days (Mon-Fri), 10 AM – 7 PM
Saturday and Sunday off

Compensation:

  • Freshers: INR 19,000 in-hand, INR 23,000 CTC (Up to ₹30,000.00 per month potential)
  • Experienced: INR 24,000 – 29,000 in-hand/CTC (No PF deduction)

Requirements:

  • Educational Qualification: 12th Pass (Undergraduates eligible) (Higher Secondary Preferred)
  • Good Communication Skills: Hindi & English
  • Experience: 6 months to 5 years of BPO Outbound experience preferred
  • Age: 18-34 years
  • Speech clarity and Talkative
  • No MTI/RTI issues

Job Types: Full-time, Permanent, Fresher

Pay: ₹20,000.00 – ₹30,000.00 per month

Benefits:

  • Flexible schedule
  • Health insurance
  • Leave encashment
  • Life insurance
  • Paid sick time
  • Paid time off
  • Provident Fund
  • Work from home

Schedule: Day Shift (Monday to Friday)

Supplemental Pay:

  • Commission pay
  • Performance bonus
  • Quarterly bonus
  • Yearly bonus

Application Question(s):

  • How much do you rate your English communication skill out of 10?
  • Do you have any experience in Customer support ?
  • Your Current In- Hand Salary and Expected?

Location: Gurgram, Haryana (Preferred)

Work Location: In person

Speak with the employer +91 7836095291