Customer Support Associate – job post – Gameskraft – Full Job Description
Company: Gameskraft
Location: Bengaluru, Karnataka
Job Type: Permanent
Salary: Permanent
ID: 1075
Experience: 1-3 yrs
Location: Bengaluru
Designations: Customer Support Associate
Overview: We are looking for skilled customer experience associates with a good amount of experience in objection handling along with user-centric attitude.
What we expect:
- Be a part of the Customer experience team, communicating with users through calls, emails and other channels.
- Handle user queries effectively and provide resolutions.
- Take proactive, real-time decisions to retain users.
- Build rapport with users to establish a lasting connection with our brands.
Who can apply:
- Fluency in English is required, along with proficiency in local languages, such as Telugu Tamil and Hindi, Telugu, Hindi and Kannada, Hindi, Kannada and Tamil
Experience: Fresher and Experience
Job Skill: Knowledge of voice.
Soft Skill:
- Strong convincing abilities, ownership mindset and a customer-oriented approach.
- Excellent communication and listening skills.
Flexibility: Rotational shifts and week-offs. Willingness to adapt to inter-vertical process changes and dynamic environments.
What can you expect?
- A fast paced and young work environment which focuses on product innovation and personal growth.
- Direct, impactful contributions to the work you do.
- An environment that fosters ownership, idea-sharing and growth alongside the products we launch.
- Opportunity to work with some of the brightest, most passionate individuals.
Apply Now