Customer Support Associate – job post – HTI Manpower Outsourcing – Full Job Description
Company: HTI Manpower Outsourcing
Location: Gurugram, Haryana
Job Type: Full-time
Salary: Negotiable
CUSTOMER SUPPORT ASSOCIATE
Key Responsibilities:
- Handle customer queries and provide effective resolutions.
- Ensure clear and error-free communication with customers in English and Hindi.
- Maintain professionalism while addressing customer concerns.
Key Skills Required:
- Excellent communication skills in English and Hindi.
- No MTI (Mother Tongue Influence) or RTI (Regional Tongue Influence).
- Strong command of grammar and pronunciation.
Eligibility Criteria:
- Qualification: Graduate from any field.
- Experience: Minimum 1 yr in same or relevant field
Additional Details:
- Shift Timings: 24/7 rotational shifts.
Day shift for females until 8 PM.
Males: 8 AM to 10 PM rotational shifts. - Both way cab facility available.
- 6-day working schedule with 1 rotational weekly off.
Job Types: Full-time, Permanent
Pay: ₹25,000.00 – ₹35,000.00 per month
Benefits: Provident Fund
Schedule:
- Day shift
- Night shift
- Rotational shift
- US shift
Language:
- English (Preferred)
- Hindi (Preferred)
Work Location: In person