Customer Support Associate – job post – HTI Manpower Outsourcing – Full Job Description

Company: HTI Manpower Outsourcing
Location: Gurugram, Haryana
Job Type: Full-time
Salary: Negotiable

CUSTOMER SUPPORT ASSOCIATE

Key Responsibilities:

• Handle customer queries and provide effective resolutions.
• Ensure clear and error-free communication with customers in English and Hindi.
• Maintain professionalism while addressing customer concerns.

Key Skills Required:

• Excellent communication skills in English and Hindi.
• No MTI (Mother Tongue Influence) or RTI (Regional Tongue Influence).
• Strong command of grammar and pronunciation.

Eligibility Criteria:

• Qualification: Graduate from any field.
• Experience: Minimum 1 yr in same or relevant field

Additional Details:

• Shift Timings: 24/7 rotational shifts.
  Day shift for females until 8 PM.
  Males: 8 AM to 10 PM rotational shifts.
• Both way cab facility available.
• 6-day working schedule with 1 rotational weekly off.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 – ₹35,000.00 per month

Benefits: Provident Fund

Schedule:

• Day shift
• Night shift
• Rotational shift
• US shift

Language:

• English (Preferred)
• Hindi (Preferred)

Work Location: In person