Customer Support Associate – job post – HTI Manpower Outsourcing – Full Job Description

🗓 Posted on: June 3, 2025 | 📁 Category: BPO | 📍 Location: Gurugram, Haryana

Company: HTI Manpower Outsourcing
Location: Gurugram, Haryana
Job Type: Full-time
Salary: Negotiable

CUSTOMER SUPPORT ASSOCIATE

Key Responsibilities:

  • Handle customer queries and provide effective resolutions.
  • Ensure clear and error-free communication with customers in English and Hindi.
  • Maintain professionalism while addressing customer concerns.

Key Skills Required:

  • Excellent communication skills in English and Hindi.
  • No MTI (Mother Tongue Influence) or RTI (Regional Tongue Influence).
  • Strong command of grammar and pronunciation.

Eligibility Criteria:

  • Qualification: Graduate from any field.
  • Experience: Minimum 1 yr in same or relevant field

Additional Details:

  • Shift Timings: 24/7 rotational shifts.
    Day shift for females until 8 PM.
    Males: 8 AM to 10 PM rotational shifts.
  • Both way cab facility available.
  • 6-day working schedule with 1 rotational weekly off.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 – ₹35,000.00 per month

Benefits: Provident Fund

Schedule:

  • Day shift
  • Night shift
  • Rotational shift
  • US shift

Language:

  • English (Preferred)
  • Hindi (Preferred)

Work Location: In person