Customer Support – Capital Street fx – Full Job Description
Company: Capital Street fx
Location: India
Job Type: Permanent, Fresher, Full-time
Salary: ₹10,000 – ₹15,000 a month
We are seeking a highly motivated and customer-focused individual to join our Customer Support team.
As a Customer Support Executive, you will provide exceptional support to our customers, resolving their queries and concerns in a timely and professional manner.
Key Responsibilities
- Handle customer inquiries via phone, email and chat.
- Provide accurate and timely solutions to customer queries.
- Resolve customer complaints and concerns.
- Enhance customer satisfaction and experience.
- Collect customer feedback and suggest improvements.
- Collaborate with the team to develop customer support strategies.
- Adhere to customer support policies and procedures.
Eligibility Criteria
- Fresher (0-1 year of experience).
- Bachelor’s degree in any stream.
- Excellent communication skills (English).
- Strong problem-solving skills.
- Team player with a customer-centric approach.
- Basic computer knowledge (MS Office, Internet, etc.).
Skills
- Effective communication.
- Interpersonal skills.
- Problem-solving and analytical thinking.
- Time management and organizational skills.
- Teamwork and collaboration.
- Adaptability and flexibility.
- Positive attitude.
What We Offer
- Competitive salary.
- Training and development opportunities.
- Career growth prospects.
- Friendly work environment.
How to Apply
Please submit your online application through our website or email your resume and cover letter to mailto : [email protected]
WhatsApp-+91 83940 93537
Job Types: Full-time, Permanent, Fresher
Pay: ₹10,000.00 – ₹15,000.00 per month
Benefits: Flexible schedule, Health insurance, Leave encashment, Life insurance, Work from home
Schedule: Morning shift, Night shift
Education: Bachelor’s (Required)
Experience: Customer service: 1 year (Required)
Time management: 1 year (Required)
Language: English (Required)
Work Location: Remote
