Customer Support Coordinator – job post – Inkle – Full Job Description

🗓 Posted on: June 7, 2025 | 📁 Category: BPO | 📍 Location: Bengaluru, Karnataka

Company: Inkle
Location: Bengaluru, Karnataka
Job Type: Full-time
Salary: Full-time

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About us: Inkle is an all-in-one SaaS stack for founders to access affordable, quality, US-licensed Certified Public Accountant services. We’re on a mission to make accounting, tax and compliance easy, scalable, affordable and on-demand for global companies – using software. We are a team of passionate and creative individuals who believe in the power of technology to simplify complex processes. We foster a dynamic, fast-paced and collaborative environment where everyone has a voice and the opportunity to make an impact. We are committed to diversity, inclusion and work-life balance.

Responsibilities:

  • Supporting our day-to-day operations by ensuring smooth administrative and financial processes.
  • Create accurate and timely invoices for bookkeeping services.
  • Ensure all invoices are properly recorded and tracked.
  • Organize and maintain customer account folders by sorting and classifying documents.
  • Ensure all necessary data sources are connected for monthly bookkeeping, including bank statements and other relevant financial records.
  • Monitor and maintain data integrity.

Skills and requirements:

  • 1-2 years of experience in an administrative or support role.
  • Experience in bookkeeping or accounting is a plus.
  • Proficiency in Google Workspace.
  • Excellent organizational and time-management skills with the ability to prioritize tasks effectively.
  • Meticulous attention to detail and accuracy in data entry and record-keeping.
  • Strong written and verbal communication skills.
  • Ability to work independently and as part of a team.

Benefits:

  • Health insurance/Medical coverage
  • Highly competitive salaries and ESOP scheme
  • Relocation support and reimbursements
  • Paid time off/Vacation time and holidays
  • Professional growth and development opportunities

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