Customer Support Executive (CSE) – HTI manpower outsourcing pvt.ltd. – Full Job Description

Company: HTI manpower outsourcing pvt.ltd.
Location: Vijay Nagar, Indore, Madhya Pradesh
Job Type: Full-time
Salary: ₹30,000 – ₹38,000 a month

Job Opportunity: International Voice Process – Customer Support Executive

Process: Western Union (International Voice – Western Voice)

Job Location: Work from Office – Indore

Qualifications:

• Minimum 12th Pass or above
• Excellent English communication skills (B2 High)
• Freshers can apply

Roles & Responsibilities:

• Handle international customer queries via calls for Western Union
• Provide accurate resolutions and ensure customer satisfaction
• Adhere to quality and compliance guidelines
• Work in a rotational shift environment (majorly night shifts)
• Ensure timely follow-ups and issue resolution

Work Schedule:

• 5.5-day workweek with 9.5-hour shifts
• Rotational shifts & week-offs (Majorly night shifts)

Salary & Benefits:

• Fresher: ₹28,000 CTC + ₹2,000 Performance Linked Incentive (PLI)
• Experienced: Up to ₹36,000 CTC + ₹2,000 PLI

Job Type: Full-time

Pay: ₹30,000.00 – ₹38,000.00 per month

Benefits: Provident Fund

Schedule: Rotational shift

Language: Fluent English (Required)

Work Location: In person

Speak with the employer +91 7880088026