Customer Support Executive (CSE) – job post – Career Crox – Full Job Description
Company: Career Crox
Location: Gurugram, Haryana
Job Type: Permanent, Fresher, Full-time
Salary: Up to ₹30,000 a month
Job Title: Customer Support Executive (Inbound & Outbound both process available)
NOTE: – ANSWER ALL SCREENING QUESTIONS TO GET NOTICED FAST
Location: Sector 18
Salary: ₹25,000 CTC + Incentives (Min. ₹30,000 total earnings)
Experience: Fresher to 1 Year
Qualification: Graduate
Additional Benefits:
- 5 Days working, 2 additional offs.
- First appraisal after 3 months.
- Attractive incentives, with earnings potential over ₹30,000.
Roles & Responsibilities:
- Handle inbound & outbound customer calls, providing information and resolving issues.
- Upsell and cross-sell products/services to meet sales targets.
- Maintain customer records and follow up on leads.
- Ensure customer satisfaction and long-term loyalty.
Skills:
- Strong communication & interpersonal skills.
- Sales-oriented with problem-solving abilities.
- Basic computer knowledge.
Job Types: Full-time, Permanent, Fresher
Pay: Up to ₹30,000.00 per month
Benefits:
- Commuter assistance
- Food provided
- Health insurance
- Leave encashment
- Life insurance
- Provident Fund
Schedule: Day shift, Monday to Friday
Supplemental Pay: Commission pay, Performance bonus, Yearly bonus
Application Question(s):
- Do you have any experience in this or similar field ?
- What’s your Inahand salary ?
- Are you fine with sales executive role as well ?
Education: Higher Secondary(12th Pass) (Preferred)
Language: Fluent English (Preferred)
Location: Gurgaon, Haryana (Preferred)
Work Location: In person