Customer Support Executive (CSE) – job post – Casa Home Decor LLP – Full Job Description
Company: Casa Home Decor LLP
Location: Gautam Budh Nagar, Uttar Pradesh
Job Type: Full-time
Salary: ₹11,644.56 – ₹20,572.62 a month
Job Description:
We are looking for a proactive and detail-oriented Customer Support and E-commerce Coordinator to join our team. This role will involve managing customer queries, processing orders, and uploading products to our website. You will be responsible for ensuring a seamless customer experience, accurate order fulfillment, and smooth online product listings.
Key Responsibilities:
- Handle customer inquiries and resolve issues promptly through various communication channels.
- Process and track customer orders, ensuring timely and accurate delivery.
- Upload and manage product listings on the website, ensuring all details are up-to-date.
- Collaborate with other teams to ensure smooth order and product management.
- Assist in maintaining the overall customer experience and e-commerce operations.
Skills & Qualifications:
- Strong communication and customer service skills.
- Experience in e-commerce platforms and order management.
- Detail-oriented with strong organizational skills.
- Ability to work efficiently in a fast-paced environment.
If you’re passionate about customer service and e-commerce, we’d love to hear from you!
Job Type: Full-time
Pay: ₹11,644.56 – ₹20,572.62 per month
Schedule: Day shift
Work Location: In person