Customer Support Executive (CSE) – job post – Furnishub Decor Private Limited – Full Job Description

🗓 Posted on: April 19, 2025 | 📁 Category: BPO | 📍 Location: Gurugram, Haryana

Company: Furnishub Decor Private Limited
Location: Gurugram, Haryana
Job Type: Fresher, Full-time
Salary: ₹25,000 – ₹50,000 a month

Job Description

Candidate should have experience into:

  • AML (Anti-Money Laundering)
  • KYC (Know Your Customer)
  • Transaction Monitoring
  • CDD (Customer Due Diligence) & EDD (Enhanced Due Diligence)
  • Fraud
  • Disputes
  • Insurance
  • Underwriting
  • Secondary Research
  • Financial Research
  • PPT (PowerPoint)
  • Banking Knowledge
  • Mortgage
  • Loan Processing
  • Trade Finance
  • Payments
  • Editorial Services
  • Market Research

Perform all duties within team and personal targets.

Meet or exceed performance targets, including quality assurance scores, customer satisfaction ratings, and response times.

Monitor and action assigned queue.

Perform all duties within team and personal targets.

Candidate should be able to work under pressure.

Must be comfortable with 24*7 work environment especially night shifts.

Job Types: Full-time, Fresher

Pay: ₹25,000.00 – ₹50,000.00 per month

Benefits:

  • Health insurance
  • Life insurance
  • Paid sick time
  • Provident Fund

Schedule:

  • Evening shift
  • Fixed shift
  • Monday to Friday
  • Night shift
  • Rotational shift
  • Weekend availability

Supplemental Pay:

  • Commission pay
  • Overtime pay
  • Performance bonus
  • Quarterly bonus
  • Shift allowance
  • Yearly bonus

Application Question(s):

  • Can come for Walk-in interview in Gurgaon? Yes or No

Education: Bachelor’s (Preferred)

Language:

  • Hindi (Preferred)
  • English (Required)

Location: Gurugram, Haryana (Preferred)

Shift availability: Night Shift (Required)

Work Location: In person

Speak with the employer +91 9351989490