Customer Support Executive (CSE) – job post – Wzatco Projectors – Full Job Description

Company: Wzatco Projectors
Location: Bengaluru, Karnataka
Job Type: Permanent, Full-time
Salary: ₹15,000 – ₹25,000 a month

Principal Duties & Responsibilities:

• The Customer Support Executive (CSE) will answer daily customer correspondence through voice and non voice methods – telephone, Email, and chat from customers.
• These Customer Support Executive (CSE) provide order assistance and product information in an efficient and professional manner.
• Working in a blended process of both Inbound and Outbound.
• Provide knowledgeable answers to questions about our product, pricing, availability and dispatch.
• Provide accurate, valid, and complete information by using the right resources within the company.
• Handle Customer Complaints and Escalations.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 – ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Leave encashment
• Paid sick time
• Provident Fund

Schedule:

• Day shift
• Morning shift

Supplemental Pay:

• Yearly bonus

Experience:

• Customer support: 1 year (Required)

Work Location: In person

Expected Start Date: 01/04/2025