Customer Support Executive – job post – The Woodenstreet Furniture’s Pvt.Ltd. – Full Job Description

Company: The Woodenstreet Furniture’s Pvt.Ltd.
Location: Udaipur, Rajasthan
Job Type: Full-time
Salary: ₹20,000 – ₹30,000 a month

Job Description

• Support & provide customer service via phone calls & chats.
• Effectively dealing with customers & identify and assessing customers’ needs to achieve satisfaction
• Taking care of after-sales services
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions are taken.
• Refer unresolved customer grievances or special requests to designated departments for further investigation.

Job Type: Full-time

Pay: ₹20,000.00 – ₹30,000.00 per month

Schedule: Rotational shift

Education: Bachelor’s (Preferred)

Experience: Customer service: 1 year (Preferred)

Language: Hindi (Preferred)
English (Preferred)

Work Location: In person