Customer Support Representative – job post – Scrap My Car – Full Job Description
Company: Scrap My Car
Location: Sikanderpur, Gurugram, Haryana
Job Type: Permanent, Full-time
Salary: ₹20,000 – ₹25,000 a month
We are looking for a friendly and professional Customer Support Representative to join our team. If you enjoy helping people, solving problems, and providing excellent service, this role is perfect for you!
Responsibilities:
- Handle calls, emails, and chats from customers.
- Assist customers with questions, orders, and service information.
- Resolve customer issues efficiently and professionally.
- Keep accurate records of customer interactions.
- Work with other team members to improve the customer experience.
Requirements:
- Strong communication skills (verbal & written).
- Friendly and patient attitude.
- Basic computer skills and ability to navigate multiple systems.
- Problem-solving skills and attention to detail.
- Previous customer service experience is a plus, but not required – we provide training!
Benefits:
- Competitive salary.
- Flexible working hours.
- Opportunities for career growth.
- Supportive and fun team environment.
Apply Now! We’d love to have you on our team!
Job Types: Full-time, Permanent
Pay: ₹20,000.00 – ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
Experience:
- Customer service: 1 year (Required)
Language:
- Hindi (Required)
- English (Required)
Work Location: In person
