Customer Support Representative ( US Voice Process ) – Soft Elevation Private Limited – Full Job Description
Company: Soft Elevation Private Limited
Location: Mohali district, Punjab
Job Type: Full-time
Salary: ₹20,000 – ₹35,000 a month
Job Description
Excellent written and verbal communication.
The Process Is International (US based)
Candidate Must Be Open For Morning Shift, Night Shifts, Rotational shifts
Key duties and responsibilities
- Customer Care Executive
- Answering Inbound Call from Customers, Clients.
- Delivering professional and expert Customer services to our Customers and Clients
- Responsible for the day-to-day assigned work.
- Ensure and fulfill service requests from clients by manning the telephone, email and other communication systems.
Qualifications
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
- 12th is mandatory
Job Type: Full-time
Pay: ₹20,000.00 – ₹35,000.00 per month
Schedule:
- Day shift
- Evening shift
- Morning shift
- Rotational shift
- US shift
- Weekend availability
Supplemental Pay: Yearly bonus
Ability to commute/relocate: Mohali district, Punjab: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s): Open for Rotational Shifts
Education: Higher Secondary (12th Pass) (Required)
Experience: Customer support: 1 year (Required)
Language: Fluent English (Required)
Location: Mohali district, Punjab (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
- Overnight Shift (Required)
Work Location: In person
Application Deadline: 14/04/2025
Expected Start Date: 14/04/2025