Customer Technical Support Executive – job post – Asia Tech – Full Job Description
Company: Asia Tech
Location: Noida, Uttar Pradesh
Job Type: Full-time
Salary: ₹16,000 a month
Job Responsibilities:
- Onboarding the Hotels, setting up the CRS, POS, channel Manager & booking engine.
- Maintained good relationships with clients and provided service of high standard and quality.
- Excellent knowledge and understanding of all OTAs extranets.
- Working as a revenue manager to increase the revenue of the hotel.
- Hotel listing on multiple channels/OTAs.
- Strategic Promotions & Marketing.
- Reliable connection & expert connectivity managers for booking to answer any question regarding OTA.
- Respond phones calls/email, respond to tickets and provide excellent customer service in a timely and efficient manner.
- Take full responsibility for managing a growing customer portfolio.
- Understanding the client requirement & delivering the best solution with the most benefit in terms of time and quality.
What We are looking for in a Candidate:
- Should be Confident & Dynamic
- Excellent Communication Skills
- Good negotiation skills
- Quick understanding
- Flexible and have “Can Do approach”
- Pro-active and ready to take initiative
Key Skills:
- Strong Communication Skills
- Technical Skills
- Software skills
- Customer Handling
- Strong Convincing skills
- Interpersonal skills
- Leadership skills
Qualification:
Graduate- B.tech / BE/ BCA
Apply Now