Inbound Customer Service Representative – Career Crox – Full Job Description
Company: Career Crox
Location: Gurugram, Haryana
Job Type: Permanent, Fresher, Full-time
Salary: Up to ₹30,000 a month
Process Name: Samsung [Chat and IB]
Job Title: Sales Executive
Location: Sector 18, Gurgaon
Job Details:
- Process Time: 8:00 am to 8:00 pm (Rotational Shifts, 24*7 for Boys & Day Shift for Girls)
- Working Days: 5 Days Working
- Off Days: 2 Rotational Offs
Key Responsibilities:
- Engage with Clients: Understand customer needs and respond to inquiries promptly.
- Sales Lead Generation: Qualify and generate new sales leads.
- Product Information: Provide detailed product information to customers.
- Sales Targets: Meet and exceed sales targets and KPIs.
- Client Relationships: Build and maintain strong client relationships to drive sales and enhance customer satisfaction.
Qualifications:
- Minimum Qualification: Graduate
- Experience: Both Freshers and Experienced candidates are welcome to apply.
Skills:
- Communication Skills: Excellent verbal and written communication.
- Typing: Minimum 30 WPM typing speed.
- Fast-Paced Environment: Ability to work efficiently in a fast-paced environment.
- Problem-Solving: Strong problem-solving and critical thinking skills.
Job Types: Full-time, Permanent, Fresher
Pay: Up to ₹30,000.00 per month
Benefits:
- Commuter assistance
- Food provided
- Health insurance
- Leave encashment
- Life insurance
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Commission pay
- Performance bonus
- Yearly bonus
Application Question(s):
- What’s your min typing speed ?
- How much do you rate your English Communication skill out of 10 ?
- Do you have any experience in Voice or Chat support ?
- Current In-hand salary ?
Education: Higher Secondary(12th Pass) (Preferred)
Language: AND Write Fluent English ? (Preferred)
Work Location: In person