International Voice-Customer Support – ADDPRO NETWORK – Full Job Description

Company: ADDPRO NETWORK
Location: Bengaluru, Karnataka
Job Type: Permanent, Full-time
Salary: ₹30,000 – ₹50,000 a month

Responsibilities:

• Handle inbound customer calls regarding product/service inquiries and issues.
• Provide accurate information and assistance to customers.
• Resolve customer complaints and escalations in a professional manner.
• Maintain customer records and update information in the system.
• Identify and escalate priority issues to the appropriate team.
• Achieve individual and team targets for customer satisfaction and productivity.
• Follow company policies and procedures.
• Adhere to quality standards and call center metrics.

Benefits:

• US Shift
• 2 way Cab facilities
• Company sponsored health care package
• Food Subsidy Facility

Job Types: Full-time, Permanent

Pay: ₹30,000.00 – ₹50,000.00 per month

Benefits: Health insurance, Paid sick time

Schedule: US shift

Work Location: In person

Speak with the employer +91 8123340141