Pathology Lab Technician [Customer support] – job post – LabSmart Healthcare Technologies – Full Job Description

🗓 Posted on: May 16, 2025 | 📁 Category: BPO | 📍 Location: Nh-3 Faridabad, Faridabad, Haryana

Company: LabSmart Healthcare Technologies
Location: Nh-3 Faridabad, Faridabad, Haryana
Job Type: Full-time
Salary: ₹15,000 – ₹18,000 a month

Must Have Requirements:

  • Must be a DMLT or BMLT graduate.
  • Must have good spoken communication skills in English and Hindi.
  • Should be able to join in 15 days.

Job Responsibilities:

You will mainly be responsible for sales and support of our pathology lab software.

Support:

  • Support the labs in using the software and resolve queries.
  • Ensure support tickets are resolved in time.
  • Maintain good relationships with existing clients to ensure customer satisfaction and renewals.

Sales:

  • Assist the sales team by giving demos to prospective customer
  • Help prospective customers set up their accounts and train them to use the software.
  • Follow up with potential clients to convert them into paying customers.

General:

  • Keep track of customer feedback and suggest improvements to the software.
  • Stay updated on new features and updates in the software.

Job Type: Full-time
Pay: ₹15,000.00 – ₹18,000.00 per month
Benefits:

  • Cell phone reimbursement
  • Commuter assistance
  • Health insurance

Schedule: Day shift
Supplemental Pay: Commission pay

Application Question(s):

  • Did you work in any pathology lab? If yes, then how long?
  • How well can you speak English?

Education: Diploma (Required)
Work Location: In person