Process exexcutive-Customer support – Mazenet solution – Full Job Description
Company: Mazenet solution
Location: Gurugram, Haryana
Job Type: Full-time
Salary: ₹25,000 – ₹27,000 a month
Job Details:
- Designation: Process Executive
- CTC: INR 3.5 LPA
- Job Location: Guruguram
- Training Duration: 3-4 Weeks
Roles and Responsibilities:
- Responsible for the end users Ads accounts.
- Support End users on issues related to their accounts on Ads Billing, Policy, and other operation issues through all channels – Chat (Highest %), Email & Phone.
- Stay updated with Ads trends.
- Provide new strategies to the end user for hassle-free Ads promotions.
Interview Details:
- Mode: Virtual
- Level 1: Written Test (Analytical and Narrative)
- Level 2: Interview (Virtual)
- Level 3: Technical discussion (Virtual)
Eligibility Criteria:
- 2019 & 2020 & 2023 batch of any degree.
- Consistent academic record of 50% in 10th, 12th, UG.
- Maximum of 2 years of gap in education and not beyond.
- 0-1 year experience candidates.
- Strong written and verbal communication.
- Knowledge of Google’s ad product.
- Excellent probe problem-solving analytical skills, combined with impeccable business judgment and industry knowledge
Job Type: Full-time
Pay: ₹25,000.00 – ₹27,000.00 per month
Benefits:
- Food provided
- Health insurance
- Provident Fund
Schedule: Day shift
Work Location: In person