Quality Analyst (BPO) – abc – Full Job Description
Company: abc
Location: Mohali, Punjab
Job Type: Full-time
Salary: ₹25,000 – ₹35,000 a month
Quality Analyst Job Description
The five main responsibilities of a Quality Analyst are:
- Auditing the advisor chats
- Interacting with the client
- Maintaining control systems
- Troubleshooting failures within the testing environment
- Creating and managing user experience and testing documentation
Educational Qualification:
- Graduate/ Post Graduate
Skills Required:
- Good Communication and leadership skills.
- Detail-oriented.
- Time Management.
- Flexibility in Analytical Approaches.
- Collaboration and Teamwork.
- Critical Thinking.
- Communication.
- Good PC Skills, especially MS Excel.
- Organizational and time- management skills.
- Proven work experience as a Quality Analyst.
Job type– Full time, Regular
Salary Bracket:- 25000 to 35000 (CTC)
Shift: – Rotational
Job Type: Full-time
Pay: ₹25,000.00 – ₹35,000.00 per month
Benefits:
Health insurance
Provident Fund
Schedule:
Day shift
Morning shift
Night shift
Rotational shift
Education: Bachelor’s (Required)
Experience: QA in BPO: 1 year (Required)
Work Location: In person