CRM Cum Front Desk Executive – Vivaamart Enterprises India Pvt. Ltd – Full Job Description
Company: Vivaamart Enterprises India Pvt. Ltd
Location: Pimple Soudagar, Pune, Maharashtra
Job Type: Full-time
Salary: ₹12,000 – ₹30,000 a month
Company Name: Vivaamart Enterprises India Pvt. Ltd.
Company Address: 411-412, Vision 09, Kunal Icon Road, NR Datta Mandir, Pimple Saudagar, Pimpri Chinchwad, Pune – 411027, Maharashtra
Position: CRM Executive – Front Desk
Experience: Minimum 1 year in Tele-calling (Freshers with fluent English are welcome)
Education: Any Graduate
Languages Required: English, Hindi, Marathi, Kannada
Job Responsibilities:
- Manage inbound and outbound calls professionally and efficiently.
- Assist customers with inquiries, complaints, and service-related queries.
- Maintain and update customer records in the CRM system.
- Follow up with customers to ensure issue resolution and satisfaction.
- Coordinate with internal teams to fulfill customer needs.
- Greet and assist walk-in customers at the front desk.
- Maintain a positive and customer-centric approach at all times.
- Work towards achieving customer service targets and business objectives.
Key Skills Required:
- Excellent verbal and written communication in English, Hindi, Marathi, and Kannada.
- Strong customer service and interpersonal skills.
- Ability to multitask and handle customer queries efficiently.
- Basic computer proficiency and experience with CRM software (preferred).
- Proactive, problem-solving mindset with a customer-first approach.
Salary: As per industry standards
Location: Pimple Saudagar, Pune
How to Apply: Interested candidates can apply by sending their resumes to [email protected].
Job Type: Full-time
Pay: ₹12,000.00 – ₹30,000.00 per month
Schedule: Day shift
Work Location: In person