Front Desk Executive – Cohire Solutions – Full Job Description
Company: Cohire Solutions
Location: Gurugram, Haryana
Job Type: Full-time
Salary: ₹15,000 – ₹30,000 a month
Front Desk Job Description
We are looking for a well-groomed, friendly hotel Front Desk to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests’ payment methods during check-in. You should have a pleasant and professional disposition with guests and other hotel staff.
To be successful as a hotel Front Desk, you should provide guests with general information about the hotel and surrounding area, and stay up-to-date on attractions that may be of interest to guests.
Front Desk Responsibilities:
- Checking guests in and out.
- Receiving and managing reservations made online and telephonically.
- Verifying guests’ payment methods during check-in.
- Assigning rooms to guests and informing them of any specials offered by the hotel.
- Organizing transport services for guests at their request.
- Providing guests with information about the hotel.
- Keeping abreast of attractions that may be of interest to guests.
- Serving as a host at conferences, and ensuring that all relevant preparations are made for the event.
Front Desk Requirements:
- Previous hospitality experience would be advantageous.
- Strong written and verbal communication skills.
- Well-presented and professional appearance.
- Competency with Microsoft Office.
- Ability to learn on the job.
- Excellent customer service skills.
- Must have flexible hours.
Job Type: Full-time
Pay: ₹15,000.00 – ₹30,000.00 per month
Schedule: Day shift
Ability to commute/relocate: Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Preferred)
Education: Diploma (Preferred)
Experience:
- Front desk: 1 year (Preferred)
- Receptionist: 1 year (Preferred)
- Real Estate Industry: 1 year (Preferred)
- Hotel Industry: 1 year (Preferred)
Work Location: In person