Front Desk Executive – Residency Club – Full Job Description

Company: Residency Club
Location: Camp, Pune, Maharashtra
Job Type: Full-time
Salary: ₹10,000 – ₹20,000 a month

Job Description:

• Handling and confirming online and telephonic reservations.
• Receiving walk-ins and late check-ins.
• Directing early arrivals to the lobby or waiting area.
• Taking guest requests and ensuring completion of the same.
• Providing guests with food and drink menus and directing them to their tables.
• Instructing and supervising Waiters, Stewards.
• Responding to any customer queries and complaints in a professional and timely manner
• Maintaining industry and hygiene standards at all times.
• Ensuring upkeep of the guest rooms and instructing the Room Attendant about the same
• Attending staff training and programs.

Job Type: Full-time
Pay: ₹10,000.00 – ₹20,000.00 per month
Benefits: Health insurance
Schedule: Day shift
Ability to commute/relocate: Camp, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person