Front Desk Receptionist – Advanced Grohair & Gloskin clinic – Full Job Description
Company: Advanced Grohair & Gloskin clinic
Location: Chidambaram, Tamil Nadu
Job Type: Full-time
Salary: ₹15,000 – ₹20,000 a month
Job Description:
- Customer Relationship Management: Build and maintain relationships with internal and external customers.
- Regulatory Compliance: Monitor registration and admission standards followed by the team and submit reports as required.
- Customer Service: Provide courteous service to clients and respond promptly and tactfully to their request or inquiries.
- Operations Management: Responsible for identifying critical areas in the operations and resolving all major and minor discrepancies.
- Quality Assurance: Handling quality related documentation and implementation. Maintain criteria related to same & the related database.
- Financial Management: Monitoring of invoices and bills, keeping track of approved discounts, and billing as per tie-up.
- Front Office/OPD Operations: Responsible for identifying critical areas in the front office / OPD operations and resolving all major and minor discrepancies.
- Business Development: Updating new tie-ups as part of business relations.
- Team Management: Responsible for making duty roster and leave management of all front office & OPD service coordinators and executives.
- Communication: Regular updates to be provided to the team members.
- Training & Development: Ensuring that the team is skilled, competent and motivated to perform its duties.
- Staffing: Ensure adequate manpower at all counters
Job Type: Full-time
Pay: ₹15,000.00 – ₹20,000.00 per month
Schedule: Morning shift
Weekend availability
Supplemental Pay: Commission pay
Experience: total work: 1 year (Required)
Work Location: In person